About Us
Our experienced teams are dedicated to supporting children up to 18 years of age with every step of their journey. This starts from the very first meeting with one of the team members, who will assess the needs of the child, understand their journey and life history, and work to develop a tailored support plan. The child’s individual needs guide us in developing this plan so that we can create a safe environment for them.
Establishing a sense of identity, building resilience and self-esteem in children is key to providing the support they need when making life-long decisions and choices in adulthood. We work hard to ensure that children are given opportunities to express their personality and creativity, enabling them to take on responsibilities within the home and contribute and share in collective celebration – all of which can lead to a sense of purpose.
At Sure Steps Support Services, we believe that each child is unique. Our focus is on the core values of being supportive, offering encouragement and care, providing empathy, and accepting each child as a unique individual. With this ethos at the heart of everything we do – every child receives an outstanding service.
If you would like to learn more about the service we provide, please get in touch.
Rachel Youd
Responsible Individual
Rachel has had a wide variety of experience in the childcare sector, starting her career as a teacher in a challenging school for 14 years, from there Rachel branched out into Adult Support and worked closely with social care on safeguarding children on the edge of care. Rachel then ran the Leaving Care service for Cheshire West and Chester leading and managing the team in delivering outreach support to young people across the borough. From there, Rachel went to work with Cheshire West as a Commissioning and Placement Officer. Rachel has since been in the role of Responsible Individual and Head of Service for a large social care company and has also registered as a Home Manager. Rachel is passionate about outcomes for children in care and leads her team according to this ethos.
Kevin Orme
Registered Manager
Kevin has worked in the healthcare sector for the past 8 years, initially supporting young people with learning disabilities and autism. However, for the past 4 years Kevin has changed focus to concentrate solely on Children’s Residential Homes supporting children with EBD (Emotional, Behavioural Difficulties) with a focus on attachment, trauma and therapeutic parenting.
Kevin currently holds a NVQ Level 3, in supporting children and young people and is working towards his Level 5 in Leadership and Management, with an estimated completion date of December 2023. He also has a qualification in ‘The Institution of Occupational Health and Safety’ (IOSHH).
Before joining Sure Steps, Kevin was managing a solo-placement home, which throughout his time at the home was able to maintain a ‘Good’ Ofsted rating throughout.